Privacy Policy

Information used to run this site

Our web host, Hostinger, may process technical information needed to deliver and protect the site. This can include your IP address, browser and device details, the page requested, and the date and time of the request. Hosting and security logs are managed under the provider's applicable terms and retention practices.

Optional Google Analytics

If you allow analytics cookies, Cratial 3D uses Google Analytics 4 to understand overall site use. This can include pages viewed, approximate location, browser and device information, and visits to Superhive links. We do not send names, email addresses, customer account details, or purchase information to Google Analytics.

When you follow a Superhive link, we may record the page and product you came from, the button location, the collection where relevant, and the campaign labels already included in the link. This helps us understand which pages are useful to potential buyers.

We also measure Core Web Vitals after consent: Largest Contentful Paint, Interaction to Next Paint, and Cumulative Layout Shift. The event contains the metric value and rating, page type, canonical path, navigation type, and release identifier so we can find and fix slow or unstable pages. It does not contain form entries or direct personal identifiers.

Advertising storage, ad personalization, and Google Signals are disabled in the site's analytics setup. Event-level data is intended to use GA4's 14-month retention setting. Before launch, the same retention period must be confirmed in the Cratial 3D GA4 account.

Learn more aboutGoogle's privacy practicesanddata collected by Google Analytics.

Analytics cookies and your choice

Google Analytics does not load until you choose “Allow analytics.” If allowed, Google may set cookies such as _ga and_ga_<container-id> to distinguish visits. If you reject analytics, those cookies are not set by this site and no analytics data is sent to Google.

Your choice is saved in your browser's local storage so the site can remember it. It remains there until you change the choice, clear your browser storage, or the consent version changes.

Use Analytics choices to review or change your selection. You can also clear this site's cookies and local storage in your browser.

Superhive links and purchases

Product buttons lead to Superhive, where current pricing, licensing, checkout, downloads, and customer accounts are handled. Superhive receives the normal information sent when you visit another website and handles it under its ownprivacy policy.

These links may contain referral and campaign parameters. Cratial 3D may earn a commission from qualifying purchases at no extra cost to you.

Service providers

Information is handled only by providers needed for the uses described above: Hostinger for hosting and security, Google for consented analytics, and Superhive when you choose to visit the marketplace. Cratial 3D does not sell visitor contact information.

Questions and privacy requests

To ask a privacy question or request access to or correction of personal information under Cratial 3D's control, emailcody@cratial3d.com. We may need enough information to understand and respond to the request.

Policy updates

This policy may be updated when the site's services or data practices change. The effective date at the top of the page identifies the current version.